These Terms and Conditions are valid for all orders placed with Sonaspection International on sonaspection.com.

Pricing

The price for the product will be set out in the order summary and checkout. The price is exclusive of all costs or charges in relation to packaging, loading, unloading, carriage and insurance of the products, which shall be paid by the customer in additional expenses and shipping upon checkout.

Payment

The total charges for the goods inclusive of handling charges, shipping and taxes will be set out in the order. Payment is required in advance of the delivery of goods.

Cancellation

All cancellation requests must be received within 7 days of order confirmation in writing by contacting:

Sonaspection, 6821 Belt Road, Concord, NC 28027, USA
+1 704-262-3384
usa@sonaspection.org

Sonaspection reserve the right to cancel or change all orders or delivery dates. In the event of a change of delivery or cancellation where an alternative cannot be mutually agreed and arranged, monies received in respect of the goods will be refunded in full. Sonaspection are not liable for any costs incurred.

Returns & refunds

Sonaspection warrants that each product shall upon delivery to the delivery point be free from Defects. Upon receipt of the products, the customer shall promptly examine the products for any Defects. If the customer discovers any Defects in any products delivered to the customer, it shall provide Sonaspection with written notice as soon as possible and in any event within 50 days of delivery of the products to the delivery point.

Sonaspection reserves the right to inspect returned products, in the event returned products are not in their original condition Sonaspection the customer may incur an additional cost of return.

Note: “Defect” means any non-compliance with the specification for a Product issued by Sonaspection as at the date of the Order Acknowledgement.

Privacy policy & disclaimer

Sonaspection are required to collect personal information to fulfil your order, as necessary. All data submitted when completing an order will be processed in accordance with our Privacy Policy and any other applicable data protection laws and regulations in any jurisdiction from time to time.

Read our privacy policy.

Read our cookies policy.

Force majeure

Should any order be cancelled due to an act of terrorism, extreme weather conditions, industrial action, pandemics, an act of God or any eventuality beyond control, both parties shall endeavour to reschedule the delivery of goods. The customer hereby indemnifies Sonaspection harmless from and against all costs, damages and expenses which are incurred by the customer.